Privacy Policy
MorningText (“we,” “us”) is a private convenience service. This policy explains what information we collect when you use the Service, why we collect it, and your choices. We are not affiliated with any government agency, probation department, or court.
1. What we collect
- Account contact — email address (and phone number if you use SMS alerts).
- Hotline configuration — the hotline number you provide, identifiers needed to navigate that system (for example color/group, PIN, or last-4 digits of an SSN if you choose that system type), language preference, and preferred check time.
- Call results — timestamps, call identifiers from our telephony provider, status outcomes we derive from the recording, and cryptographic hashes of audio for auditability.
- Audio — short recordings of automated hotline calls, retained only for a limited period (see retention below).
- Payment — handled by our payment processor (e.g. Stripe). We do not store full card numbers.
- Support — messages you send us (for example trial signup or support email).
2. How we use it
- To place scheduled hotline checks on your behalf and send you the result by SMS (and in-app if you use it).
- To operate, secure, and improve the Service.
- To communicate about your account, billing, and product updates you opt into.
- To comply with law and enforce our Terms.
We do not sell your personal information.
3. Retention (summary)
We follow a minimization model. Typical periods (subject to change as the product matures):
- Raw call audio — about 7 days, then deleted.
- Transcripts — about 30 days.
- Normalized status logs — up to about 1 year.
- Audit hashes — retained as proof of a call without keeping the audio forever.
- SMS provider logs — typically up to about 90 days via the carrier/platform.
You may request deletion of account data by emailing hello@morningtext.app. We will complete eligible erasure requests within a reasonable period (target: 48 hours for non-legally-required records).
4. Sharing
We share data only with processors who help us run the Service, for example:
- Telephony and SMS providers (to place calls and deliver texts).
- Cloud hosting and database providers.
- Speech-to-text / AI processors used to turn call audio into text for parsing.
- Payment processors for subscriptions.
We may disclose information if required by law or to protect rights and safety.
5. Security
We use industry-standard transport encryption (TLS) and encrypt sensitive data at rest where our infrastructure supports it. No method of transmission or storage is 100% secure.
6. Your responsibilities
MorningText is a convenience tool. You remain responsible for compliance with court or probation requirements. Always confirm status with the official hotline or your officer when required.
7. Children
The Service is not directed to children under 13. We do not knowingly collect their data.
8. Changes
We may update this policy. We will post the new effective date on this page. Continued use of the Service after changes means you accept the updated policy.
9. Contact
Questions or privacy requests: hello@morningtext.app